Testimonials / Reviews
See why we are a 5-Star Rated Law Firm on Google and Yelp!
D. Walters | October 2020
Big thank you for all the hard work this team put in to resolving our case! Lina always went above and beyond and always answered my calls. She definitely exceeded our expectations with her communication and positive attitude. We are so very grateful we used this group for our nightmare of a LEMON, their professionalism showed throughout the entire process!!!!
R. Thomas | October 2020
Upon seeking assistance with communicating a resolution with the manufacturer of our RV. I had read about this team & felt good proceeding. I was able to work with Chad & Lina mostly, both very positive and encouraging professional folks with top notch intelligence.
The process was very thorough and I feel it time worth spent.
I would recommend this team for anyone requesting a calm and peaceful formula at bridging between consumer and manufacturers responsibilities.
J. Rios | July 2020
You finally find a car that you love, only to discover it won’t love you back!!
It happened to me, TWICE.
And both times, I put my 100K worth of headaches into the hands of the Law Offices of Jon Jacobs. They were swift, professional and achieved amazing results.
My team, Rene and Lina, were just the kind of one-two punch I needed for my complicated case.
I am hopeful I will not need them again, but if I do, I know exactly where to go!
J. Machado | October 2020
The staff here was very professional and very dedicated to my case and achieving the results that we need it. I am very grateful to this firm for working so hard in giving me the piece of mind my family need it to get through this. They made it possible for us. I would highly recommended them to anyone having issues with their vehicle.
Thank you to everyone.
D.W. | August 2020
Positive: Professionalism, Responsiveness
Big thank you for all the hard work this team put into resolving our case! Lina always went above and beyond and always answered my calls. She definitely exceeded our expectations with her communication and positive attitude. We are so very grateful we used this group for our nightmare of a LEMON,their professionalism shown throughout the entire process!!!
G.D. | August 2020
I would like to share my experience working with the Law Offices of Jon Jacobs. My vehicle had a brake issue and was surrendered. The processis nearly @ the brutal end. I would have never had the knowledge or fortitude to do all the work that was put into my situation. I sincerely appreciate the help from everyone. Anyone would do well to have Jon Jacobs in their corner!
S.L. | August 2020
Positive:Professionalism, Responsiveness
Great communication and staff. Resolved my issue in a timely manner and went above and beyond the call of duty!
S.D.| August 2020
Positive: Professionalism, Quality, Responsiveness, Value
Great experience! So glad I decided to fight for what’s right! And with the help of Jon Jacobs I got more than I could ever imagine! Thank you so much for everything team!!!
H.D.| August 2020
Positive: Professionalism, Quality, Responsiveness, Value
I’m very happy with the results that I got from the Law offices of Jon Jacobs (aka LemonBuyBack). They really listened to me and were very accommodating. I didn’t have to take one step into the courtroom while my attorney did all the hard work. In the end I got everything I wanted! I would definitely recommend LemonBuyBack to fight for your lemon law case!
J.M.| August 2020
Positive: Professionalism, Quality, Responsiveness, Value
The staff here was very professional and very dedicated to my case and achieving the results that we need. I am very grateful to this firm for working so hard in giving me the peace of mind my family needs to get through this. They made it possible for us. I would highly recommend them to any one having issues with their vehicle. Thank you to everyone.
D.R.| August 2020
Positive: Professionalism, Quality, Responsiveness, Value
My husband and I contacted The Law Offices of Jon Jacobs we were having an issue with our RV and it continually being at the dealer with things needing fixed after about the fourth time we decided to call Wow, what a surprise they treated us with professionalism and told us not to worry we were really surprised when in less thana year we were done with a check in hand.I would recommend them to any one who is having issues with their lemon.Thank you Jon Jacobs and staff.
L.P.| August 2020
Positive: Professionalism, Responsiveness
I have a 2018 3500 Chevy Silverado dually.. with 200,000miles.. I had problems with deferentials, wiring harness, injectors, and a few more small things. Constantly in shop and I use my truck daily to haul… the first lemon law office I called said I didn’t have a case.. I got Jon Jacobs office number from a friend who used them and a had a good experience.. they took my case.. at the end they settled with GM.
R.T.| August 2020
Positive: Professionalism
Upon seeking assistance with communicating are solution with the manufacturer of our RV. I had read about this team & felt good proceeding. I was able to work with Chad & Lina mostly, both very positive and encouraging professional folks with top notch intelligence.
The process was very thorough and I feel it time worth spent.
I would recommend this team for any one requesting a calm and peaceful formula at bridging between consumer and manufacturers responsibilities.
J.S.| August 2020
Positive: Professionalism, Quality, Responsiveness, Value
Lina Nahhas, did an exceptional job from start to finish. She and her firm were responsive, thorough, specific with the next steps and did a great job of navigating the process of litigation and resolution with an exciting out come. My car is a 2014 Dodge Dart and I had problems out of the gate, my repair bills exceeded warranty coverages and Lina and her firm helped me win a sizable settlement with Chrysler Corporation. I would highly recommend the Law Offices of Jon Jacob’s for your personal legal matters.
J.R.| August 2020
Positive: Professionalism, Responsiveness, Value
You finally find a car that you love, only to discover it won’t love you back!!
It happened to me, TWICE.
And both times, I put my 100K worth of headaches into the hands of the Law Offices of Jon Jacobs. They were swift, professional and achieved amazing results.
My team, Rene and Lina, were just the kind of one-two punch I needed for my complicated case.
I am hopeful I will not need them again, but if I do, I know exactly where to go!
J.A.| August 2020
After nearly a year of trying to resolve problems with my new vehicle through the dealership with consistently inadequate and disappointing results; then trying to reach out to the manufacturer in the hopes they could make it right, I finally decided that I really needed a lawyer. When I first talked to the Law Offices of Jon Jacobs, I was told that yes, I have grounds for a Lemon Law case. It was a complicated situation, and not really going anywhere. Eventually, my lawyer Terry Baker joined the team and really looked at the situation critically. With his thorough knowledge and understanding of the law he was able to successfully negotiate my case and exceed my expectations. I got exactly what I wanted and couldn’t be happier.
C.B.| August 2020
Positive: Professionalism, Quality, Responsiveness, Value
I had a great experience with the Law offices of Jon Jacobs. All the staff members and attorney Renee were amazing. I had problems with my 2015 Mercedes Benz C300 Sport and after trying to resolve myself for a year and getting now here-I reached out to them and they took on my case no problem! They were able to settle my case and get exactly what I wanted. I highly recommend!
J.R| August 2020
Positive: Professionalism, Responsiveness
Les marque pidiendo guia para poder regresar mi 2016 Dodge Ram 1500 Eco Diesel que había tenido problemas con el motor, sistema electrónico e inestabilidad al manejar la camioneta. Cuando marque la gerente me guío paso a paso lo que ocupaba hacer y me comunico Chad David (abogado del bufet). Al cabo de unos meses, lograron la negociación el acuerdo para poder regresar la camioneta a Dodge y liberarme de el préstamo por completo y sin ningún pago de mi bolsillo. Estoy extremadamente agradecido con su servicio, su profesionalismo y los recomiendo enteramente!
I called the Law Offices of Jon Jacobs asking for their help regarding my 2016 Dodge Ram 1500 Eco Diesel due to the MANY problems I had with the engine, electrical system, and instability of the truck when I drove it. When I called, their manager walked me step-by-step as to what I needed to do and connected me with Chat David (Attorney). Several months later a settlement agreement was drawn up so Dodge could buy-back the truck. I paid nothing out of pocket. I am so grateful to them for their service and professionalism; I highly recommend them to anyone!
Y.K.| August 2020
I came a cross the Law Offices of Jon Jacobs by chance as a friend of mine was going through a major engine issue with his 3-month-old SUV. As their conversation was over, I jumped in and was curious about my truck. I gave a brief description of what I went through and was told to send in all the work order documents from the dealer. After they looked over the information, they took my case. I just wanted the dealer to fix the issue with the transmission before my lease was up which they did but was surprised to find out that they were able to get me a settlement that I was not expecting. Lina and her staff are some thing else as they tirelessly worked to get me compensated for my time. I cannot thank them enough a sit showed me how dedicated she is to getting a fair and honest judgment for her clients. If you have a problem with your vehicle “lemon” please take my advice and reach out to Lina and the firm of Jon Jacobs.
R.B.| August 2020
Thank you Law offices of Jon Jacobs!!! You guys rock! Very pleased with my settlement. And every one at the office was helpful & kind.
I.M.| August 2020
I cannot begin to express what an amazing team I have worked with. The services provided at the Law office of Jon Jacob are the best! Lina was my direct contact throughout the entire process from start to finish. Both Lina and Chad worked on my settlements and I was very thankful for the out come. They worked very hard to get what I wanted back and even more. I highly recommend this firm if you have a lemon car.
B.M.| August 2020
Hello! I would like to say that this law firm has some amazing people working there… They handle your case with professional service, very knowledge able and extremely courteous… If you have problems with your car and it turns out to be a lemon they will surely get you the results you deserve..
A.M.| August 2020
As a consumer who had an issue with new vehicle, I didn’t know what the best route to go was or who to trust. I came across The Law offices of Jon Jacob’s and worked with the Temecula office. It was truly amazing how wonderful, honest and truthful they are and how they are only out to do the best for their client It felt more like working with family than ever just a lawyer and that ranked the highest in my book. I highly recommend calling them if you need help. Ask for Lina, she was the absolute best!! Thank you all!
P.P.| August 2020
We had bought 2016 Mercedes GL 450 in 2017. With in few weeks we had issues with transmission and harsh down shifting. We took our GL 450 back to the dealership several times and they were giving us the run around stating that the problem had been fixed but the problem still existed. We found this law firm on yelp in late 2018. We started our case, they collected the facts and the whole process was very smooth from start to finish. Each team member was very professional, competent and took their time to listen and communicated with us in timely manner. They did an awesome job getting the case settled before it went to the trial. Mercedes repurchased our vehicle and reimbursed us with all the payments we had made. We are extremely thankful to the whole team of Law offices of Jon Jacobs.
F.R.| August 2020
I have been struggling with my chevy 2017 Silverado for several times with transmission, 4 times to be exact, I had to tow it several times it just wasn’t a trust worthy vehicle for me any more, the agency did not respond correctly, they fixed it and went back to the transition problems, a good friend recommended the Law offices of Jon Jacobs, and it has been a great experience. they took me through everything very efficient and fast to get me the deal in lemon law that I needed, thank you Jon jacos and your great team for this magnificent experience!
S.B.| August 2020
Our deepest gratitude to the folk sat Law office of Jon Jacobs for their handling of lemon buy back of our 2018 Tesla Model X. They were efficient, straight forward, and especially understanding. It is hard to over state how much anxiety and turmoil [and money] they saved us with their professional and kind attitude.
B.P.| August 2020
I was originally referred by a gentleman that owns a chain of body shops (which to me spoke volumes having an industry veteran make the recommendation). ‘18 Jeep JL Rubicon – 100% full refund including extended warranty. ( There was a minuscule pro-ration like fraction of a percent-literally best experience ) I can’t begin to expres show fantastic this team is, they clearly know how to get it done. I thought the process was going to be daunting-it is not! They made it clear and easy to participate and even helped me formulate a strategy to ensure a best possible out come. My advice to you is don’t wait! Be sure to document your dealership visits ASAP. Do not settle for sub-par work from any one fixing some thing that should have been correct from the mfg. Thank you guys for making the best possible out come my reality, fantastic experience!
Bryan F. | March 2020
I bought a CPO (Certified Pre Owned) truck from Sacramento CDJR. It was sold to me fraudulently. After wasting a little time with an attorney in southern California I called these guys up. I am glad I did. IMO they did everything they could for me and there was no cost out of pocket for their service. They were even willing to follow my case through to court when the dealer’s settlement wasn’t adequate. I would never recommend to anyone they go this route unless absolutely necessary. The process is long and not really worth it in the end, you won’t get rich and chances are you won’t be made whole. These car companies will still be doing business and ripping people off after all is said and done.
If you have to go this route USE THIS FIRM. They put up with me they can probably put up with anyone!
Preet P. | February 2020
We had bought the 2016 Mercedes GL450 in 2017. Within a few weeks, we had issues with the transmission and harsh downshifting. We took our GL450 back to the dealership several times and they were giving us the run around stating that the problem had been fixed but the problem still existed. We found this law firm on yelp in late 2018. We started our case, they collected the facts and the whole process was very smooth from start to finish. Each team member was very professional, competent and took their time to listen and communicated with us in a timely manner. They did an awesome job getting the case settled before it went to the trial. Mercedes repurchased our vehicle and reimbursed us with all the payments we had made. We are extremely thankful to the whole team of Law Offices of Jon Jacobs.
Eyleen M. | January 2020
Very happy with the time the case took, they settled very fast! I recieved what I paid cash for my Chevy Volt and can still keep my car! The staff was great! Attorneys Chad David and Rene Dupart along with the manager Lina were very professional! Definitely recommend coming to them if you have a lemon!
Chie O. | August 2019
I bought a CPO (Certified Pre Owned) truck from Sacramento CDJR. It was sold to me fraudulently. After wasting a little time with an attorney in southern California I called these guys up. I am glad I did. IMO they did everything they could for me and there was no cost out of pocket for their service. They were even willing to follow my case through to court when the dealer’s settlement wasn’t adequate. I would never recommend to anyone they go this route unless absolutely necessary. The process is long and not really worth it in the end, you won’t get rich and chances are you won’t be made whole. These car companies will still be doing business and ripping people off after all is said and done.
If you have to go this route USE THIS FIRM. They put up with me they can probably put up with anyone!
B.F.| August 2019
I bought a CPO (Certified Pre Owned) truck from Sacramento CDJR. It was sold to me fraudulently. After wasting a little time with an attorney in southern California I called these guys up. I am glad I did. IMO they did everything they could for me and there was no cost out of pocket for their service. They were even willing to follow my case through to court when the dealer’s settlement wasn’t adequate. I would never recommend to anyone they go this route unless absolutely necessary. The process is long and not really worth it in the end, you won’t get rich and chances are you won’t be made whole. These car companies will still be doing business and ripping people off after all is said and done.
If you have to go this route USE THIS FIRM. They put up with me they can probably put up with anyone!
Carlos G. | July 2020
When I called the first time Lina was there every step of the way. Didn’t know what to expect but knowing she rest me assured with everything. I was highly satisfied with there service. Thank you for settling my lemon case.
Nina A. | March 2020
5 stars. my name is Katrina. they kept me informed along the whole process. I’m extremely happy with the service I received. awesome job and thank you
Emalee T. | March 2019
Thank you so much everyone at the Law offices of John Jacobs. I don’t think I could have had a better experience. Process was smooth, they kept in touch, answered all my questions. Best choice I made was reaching out to them.
Thank you again, hopefully I will never need to but if I ever do I will definitely use them again and recommend them all the time!
Jodie B. | September 2018
Mike, Guisela, and the rest of the crew could not have been more helpful, professional, and pleasant. They made a not so fun situation much easier. I would highly recommend this office!