Get real help from people who put you first. At LemonBuyBack.com, our attorneys are car people who love to help other car people. We fight back hard when shady vehicle manufacturers fail you, and you never have to pay a dime. You don’t pay, and we don’t quit.
Jon Jacobs
Owner / Founder Senior Attorney
Jon Jacobs is a seasoned California attorney with 25+ years of experience standing up for consumers. A graduate of Santa Clara University School of Law, Jon built LemonBuyBack.com with one mission: fight for everyday people when powerful companies refuse to do what’s right. He believes in taking on “the world’s bullies” so families don’t have to. With 22+ years of experience, Jon leads one of the state’s most experienced consumer protection teams. His philosophy is simple: when you’re able to stand up for others, you should.
Kathy Jacobs
Co-Founder / Director of Finance and Operations (Bilingual – French)
Kathy Jacobs is the driving force behind keeping the practice running efficiently, ethically, and with clients’ best interests front and center. Originally from Vermont and now living in California, Kathy works alongside her husband to help lead LemonBuyBack.com with a deeply personal commitment to protecting consumers and their rights. Kathy believes transportation is a necessity and families deserve safe, reliable vehicles. She is passionate about holding manufacturers accountable so clients can focus on their lives
Chad David
Partner & Lemon Law Attorney
Chad David is dedicated to protecting consumers and standing up to manufacturers that refuse to do the right thing. Born and raised in Santa Clarita, CA, Chad now lives in Lake Tahoe and is committed to helping people solve serious vehicle problems. He earned his law degree from the University of San Diego School of Law and is licensed to practice throughout California. Chad is committed to getting people out of unreliable vehicles and back into safe, dependable ones.
Nic Dillavou
Partner & Lemon Law Attorney
Nic Dillavou is an attorney with more than six years of experience in lemon law and warranty litigation. Originally from Albuquerque, Nic now lives in Scottsdale. He earned his law degree from the University of San Diego School of Law and is licensed in California, including all four federal district courts. Nic believes in treating every client with dignity and handling each case carefully. Clients most often thank him for one thing: results. As Nic reassures clients, “We’ve achieved these results countless times for situations just like yours.”
Joshua J. Youssefi
Partner & Lemon Law Attorney
Joshua J. Youssefi is a Partner at the Law Offices of Jon Jacobs and LemonBuyBack.com, where he serves as Lead Trial Attorney. Known for his strong courtroom presence, Josh has built an impressive career with an undefeated trial record in both state and federal courts. A three-time Super Lawyers Rising Star, he brings skill, precision, and determination to every case. His leadership reinforces the firm’s reputation for excellence in Lemon Law and consumer advocacy, reflecting a continued commitment to delivering exceptional trial representation for clients across California.
Christine Morano
Senior Associate / Lemon Law Attorney
Christine Morano is a California attorney focused on lemon law and consumer protection, dedicated to standing up for families who’ve been treated unfairly. Originally from Westchester, NY, Christine now lives and practices in San Diego, where she represents consumers dealing with unsafe or defective vehicles. She earned her B.A. in Legal Studies from Ithaca College and her Juris Doctor from Pace Law (Elisabeth Haub School of Law), and is licensed in California and the U.S. District Court for the Eastern District of California.
Caroline Alemany
Chief of Staff
(Trilingual in French and Mandarin Chinese)
Caroline Alemany oversees operations and helps ensure every client receives a streamlined experience. A self-described military brat from California, Caroline now lives in Ithaca, NY. She has a deep understanding of what it feels like to be dismissed or talked over, and she channels that perspective into standing up for people who just want what’s fair. Caroline firmly believes no corporation is too big to be held accountable, and tells clients, “You’ve been fighting this alone long enough. From here on out, we’re taking the wheel.”
Lina Nahhas
Business Development & Client Relations Manager
(Bilingual in Arabic)
Lina Nahhas is often the first friendly voice clients hear. A California native living in Irvine, Lina helps families feel supported and informed from their very first conversation. She takes pride in answering calls and texts quickly, explaining legal options clearly, and reminding families that our help is completely free: no upfront costs, no hidden fees, and no risk. What Lina enjoys most is seeing clients smile when their case is complete and they can finally move forward.
Jennifer Kunst
Finance, Accounting, & Human Resource manager
Jennifer Kunst helps ensure clients cross the finish line smoothly after their case is complete. Originally from Long Island, NY, Jennifer moved to California in 1996 and now lives in Menifee with her husband and their three cats. She works closely with clients during the final stages of their case to make sure everything is handled efficiently. Jennifer is driven by the relief and joy she hears from clients when things are finally resolved. She believes every case matters and every client deserves attention, no matter their circumstances.
Lisa Tyler
Senior & Lead Paralegal
Lisa Tyler is a cornerstone of our lemon law team. A Southern California native, Lisa views each client like a friend or family: someone who deserves to be treated fairly and respectfully. Lisa always shares clear updates without overwhelming families, helping them feel informed while our attorneys handle the heavy lifting. As Lisa tells clients, “Your attorney is really good, so share everything you can. Participation is everything, and it helps us fight for you.”
Sierra Jacobs
Paralegal
Sierra brings extensive customer service, organization, and knowledge of the litigation process. With a B.A. from University of San Diego in psychology and six years experience in assisting the Attorneys and Paralegals here at the firm, Sierra was promoted to a Paralegal. She has a great eye for attention to detail, and is very passionate about making sure that each and every clients’ case moves along efficiently. Outside of the firm, Sierra enjoys hiking, reading, and traveling.
Inigo Gatus
Paralegal
(Bilingual in Tagalag)
Originally from Los Angeles and now based in San Diego, Inigo supports clients and attorneys throughout the lemon law process. He understands how frustrating it is to deal with a vehicle that won’t work, and how confusing the legal side can feel. Inigo’s strength is in breaking down complex steps into easy-to-understand terms so you always know what’s happening and what comes next. By keeping clients informed and supported, Inigo helps make a stressful situation feel more manageable while our team takes on the fight.
Veronica Pulido
Legal Administrator and Intake Specialist
(Bilingual in Spanish)
Veronica Pulido is a welcoming first point of contact for many clients. Raised in Riverside and now living in Menifee, California, Veronica helps families navigate the lemon law process and find solutions to complex problems. Veronica explains documents, assists with next steps, and even reaches out to dealerships when needed. As she tells clients, “My family and I have been through this process. We know how frustrating it is. The good news is, there are laws that protect you, and we’re here to help.”
Andrew Zazzi
Turn-In Coordinator & Intake Specialist
Andrew Zazzi helps families move past the stress of defective vehicles by offering clear answers. Originally from Saratoga, and now in Carson City, Andrew focuses on making a complicated process feel manageable. He takes time to explain each step, answer questions, and guide you through what comes next, so you never feel left in the dark. As Andrew simply puts it: “We’ll get through this together.”
Tazman
Office Pet & Morale Booster
Tazman is our unofficial morale booster and office charmer. Tazman is a rescue mini Aussie we saved in early 2013, and he’s been spreading love ever since.
Are You Driving a 2022-2026 Lemon?
Free Case Evaluation in 5 Minutes!
If your vehicle keeps breaking down or spending more time in the shop than on the road, you don’t have to fight the car company by yourself. We stand with everyday drivers and push back when manufacturers fail to honor their warranties. We can review your situation and provide details about your case in under five minutes. Call or text us for your free case evaluation.